Bias

The Facebook Unconscious Bias Course is Outstanding And You Should Watch It. Here’s Why.

A week or so ago, Facebook put their unconscious bias course online (announcement blog post here).

The course is terrific.  Here are a few reasons why (and, no, I’ve never worked at Facebook, or have any particular view about the FB culture):

  • “One important thing… is that we all have bias.  It’s just part of the human condition”.  Lori Goler in the introduction.

This is a tremendously important, and fairly courageous, statement.  It cuts the foundation out from one of the biggest reasons humans get themselves into trouble: the notion that “I am right”.

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Emotional Bias: Your Brain Is Not In Control (And What To Do About It)

A (Short) Story

A long time ago, I had a meeting with my boss and the chief architect of the project we were working on.  I was the project manager, and the subject of the meeting was how to finalize some decisions that had been up in the air for a while (too long, in my opinion, of course).

The meeting did not go well.  I was furious with my colleague and showed it (and said it).  Decisions weren’t made.  The architect stormed out.

As I got up to leave, my boss said: “I knew you were going to do that.  I could tell, the moment you sat down”.

At the time, I was shocked.  What had he seen?   Was I that obvious?   I thought I had gone into the meeting with the simple notion that we should make some decisions quickly.   Apparently, things were a bit more complicated.

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